It came well packaged. It was factory-set so that it had a rather tense - bent neck, paradoxically the opposite of what is customary to have the highest possible touch so that the strings do not strum, this one had it the opposite to the lowest touch so that everything was totally strummed, literally a hill. I adjusted the screw about 8/4 of a turn (loose) to level the neck. Now it's OK and the guitar plays surprisingly well, although I have more expensive guitars and I didn't give it much of a chance, after the adjustment I was surprised by a decent sound and decent bass for the size. Of course, we are talking about a price category up to 100 euros, but for that price it is an above-average sound. The guitar plays well and I already have a relatively low touch on it from the factory, which surprised me. So I press the strings lightly, it is a mini Jumbo so it is also good for smaller figures or children. Basically, I'm happy with it as a travel guitar for the campfire can be. And the appearance also surprised me with the beautiful workmanship of the guitar, I couldn't find any flaws, it holds the tuning and it's a beautiful guitar to look at, for the price there's no fault.